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Community Activity

Hello!

Tom here from East Suffolk Council, a long-term Firmstep/Granicus house. Keen to find out more about the Granicus stable and what it can do to improve the customer experience.

CaseViewer Permissions

Within Dashboard we are currently able to set-up additional tabs (assigned to a specific Permission Group) and then anyone in that Permission group can access the tab. Within that tab, they can see and action all the cases for a specific process no m...

New to Public Records

Good afternoon,I am new to Public Records in Florida and I am at the 9th largest school district here. I would love to make connections especially if you are in Florida. I am trying to learn as much as I can. If there are any resources (classes that ...

gmrichard by New Contributor
  • 263 Views
  • 3 replies
  • 1 kudos

Filter for Duplicates in Service Index

Why does the Service Index duplicate only show the last 100 records, we have accounts I know are not duplicates and I know they are on the duplicate list but we cannot see them because the list only shows the last 100 possible duplicate accounts.Can ...

Prynhawn da, great to be here

Good afternoon, everyone.We are hoping soon to join the govDelivery community soon, and I would be really keen to contact with people using the platform bilingually in Wales.I look forward to hearing more about great practice in engaging our communit...

Good Morning - NHS and Local Authority colleagues

Hi everyone, I had the pleasure of speaking at the govCommunityLive conference yesterday in London, and am still feeling energised from the discussions and enthusiam in the room. I hope there are lots of NHS colleagues on here, and that we can all st...

Hello

Greeting from Tacoma, Washington by the way of Atlanta, Georgia. My name is Jefferey Jackson. I am the Records Management Officer/Finance Public Records Officer for Pierce County. I am happy to be a part of the community and look forward to networkin...

Hello!

Hello! I am Lance Shepherd, Forms and Application Support Manager at Wakefield Council. I'm looking forward to being a part of the community.

Hello

Hello. I am James and I work as a Senior Communications Manager (Design and Digital) for NHS Mid and South Essex in the UK. Been using Granicus (gov.delivery) for about 18-months now and over the last year have launch four programmatic drip campaigns...

Hello!

Greetings from Amherst, MA - My name is Brianna Sunryd, I am the Director of Communications and Civic Innovation for the Town of Amherst, MA. I also serve as a Community Participation Officer for my community. Looking forward to being a part of this ...

GovQA 2022 Fall Training Conference

Get more from your GovQA solutions Register for GovQA’s 2-Day, 2-Zone Fall Training Conference Today! To accommodate the various time zones of our customers, we are again offering two separate training events: West Zone (Pacific and Mountain time zon...

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October Granicus University Schedule

The October Granicus University webinar series schedule is below. These webinars will include aspects of govAccess, govDelivery, govMeetings and govService. If you miss a webinar, you can always check out the Granicus University Webinar Library — whi...

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RachaelT by Community Manager
  • 3375 Views
  • 0 replies
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WEBINAR: Crafting Mobile Friendly Experiences

This is a webinar you don't want to miss from a true UX expert, our Director of Implementation Jose Otero (who spent almost 20 years working for Miami-Dade County and the City of Miami). Join us on Tuesday, Sept. 27 at 1pm ET/10am PT for a webinar on...

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RachaelT by Community Manager
  • 5447 Views
  • 1 replies
  • 0 kudos

September Granicus University Schedule

The September Granicus University webinar series schedule is below. These webinars will include aspects of govAccess, govDelivery, govMeetings and govService. Please note: Each webinar (excluding UK and AUS Webinars) are scheduled in PST. The duratio...

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RachaelT by Community Manager
  • 5583 Views
  • 0 replies
  • 1 kudos

Notes on Cases solutions and suggestions please?

Hi, Can anybody please advise what they do in govService with regards to Notes.We are aware that there is the CaseNotes function, however it does not allow for form tokens to be used in the integrations, so we are unable to pull out of the process th...

Grey by New Contributor
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  • 0 replies
  • 0 kudos

Granicus University: August govMeetings Webinar Schedule

Don't miss out on this month's govMeetings trainings through Granicus University! Boards and Commissions - Customizing Board Details August 18, 11:00 AM PST Register Now iQM2 - Basic Admin Tasks August 2, 12:30 PM PST Register Now iQM2 - Office Hours...

RachaelT by Community Manager
  • 7262 Views
  • 0 replies
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Let's talk accessibility...

It's Americans with Disabilities Act Awareness Day. On July 26 each year, we celebrate this important civil rights law that works to ensure all people with disabilities have the same rights and opportunities as everyone else. Providing digital access...

RachaelT by Community Manager
  • 10658 Views
  • 1 replies
  • 1 kudos

Help/How to Guide for Self

Hi, We are about to launch our first service on the self platform and think it would benefit from a user guide to help the customer update/progress their cases in myservices. Would welcome any advice on what/how anyone else has gone about this.Many t...

Sefton22 by New Contributor
  • 12077 Views
  • 1 replies
  • 0 kudos
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Discuss, learn and share with each other and our internal experts to make government work better for everyone.