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Resolved! Autolookups within a filltask API triggered stage
Hi,I have a process stage being triggered automatically by the filltask API. This works and it sends the expected email on completion.Unfortunately, that stage needs to perform a lookup on a local database in order to collect some information that is...
Resolved! Where is API documentation?
Hello, we are new to Granicus and are currently implementing. I can't seem to find documentation on available APIs. Could someone please point me in the right direction? I'm particularly interested in OpenCities, OpenForms, and Peak APIs. Thank you
Congratulations 2023 Granicus Digital Government Award Winners!
The winners of the 2023 Granicus Digital Government Awards are outstanding individuals, teams and agencies who are creating positive change in their communities and in their organizations. We believe it's important to shine a light on these efforts a...
Amanda Copy Child-Spreadsheet function
Hello. I'm having issues with the "Copy Child-Spreadsheet" function in AMANDA 7, which I've used in the past to create many address records (often hundreds at a time) for new subdivisions without needing to manually edit each one. In the previous ver...
Unable to access Granicus videos while outside the United States
I am a United States citizen currently overseas in China. I need to watch various public agency meetings (such as this one) hosted on Granicus for my work. Like many foreign websites, Granicus does not work in China. I use a VPN service to evade Chin...
Feature Request-Customized ALT Text
Hi All, New admin here with the City of Portland. I've done some hunting around but I don't see any previous on this matter. The fact that the image title and the ALT text are inextricably linked presents numerous problems.Naming, finding images requ...
Hello from Syracuse
Hello Granicus Family from Syracuse, New York. Here in Syracuse we moved from syrgov.net built on a system deprecated 18 years before and launched syr.gov 1 year ago today on the Open Cities platform. We're big on engagement and data. If we can ever ...
Don't miss the Digital Transformation Summit on Oct. 25!
Join us on Oct. 25 for the Granicus Digital Transformation Summit, an opportunity for government professionals and thought-leaders to gather and share vision, insights, successes, and best-practices around digital transformation - for government of a...
How do I get the 'Due Date' in CaseViewer to display in UK date format?
Hi everyone, the date format in forms, using tokens for todays date, is in UK format and pulls through to the CaseViewer summary fine in UK format. The 'Due Date' in CaseViewer, however, insists on coming through in US format so that the month and da...
Error creating new Sharepoint API registrations
Hello, Is anyone else experiencing an issue with newly registered Sharepoint apps when it comes to the Granicus API integration? Historic ones are still working but for any new ones we are getting the following error code: {"error":{"code":"-21470248...
Two people working on the same document
Hi all,I hope this finds you well. I have just been giving acces to the govCommunity. A colleague and myself want to work on the same document. We cannot find how we can do this unless we email it to each other. Can anyone offer any advice on how we ...
Forms Builder
Hello - I'm wondering if anyone with more expertise than I, may be able to help me. We have a live, test and dev environment and I wondered if it was possible to change navbar colour to visually indicate which environment you are operating in. Can th...
New the Group
Greetings from Olmsted County in Minnesota. I am one of administrators at Olmsted County. We use OneMeeting(FKA PrimeGov). We have been with the PrimeGov software for almost 3 years. We were previous MinuteTraq users. I am very pleased to find a grou...
OneMeeting User Interface Customer Only Webinar - 4th and FINAL
Hello OneMeeting Customers!The OneMeeting product team has nearly completed a new user interface update for the product. Currently in beta testing, this new user interface is scheduled to go live for all customers this October. How will this change b...
2023 Digital Government Awards: Vote for your favorite website!
Don't forget to vote this week! Now through Friday, Sept. 8, place your vote for the People's Choice Website of the Year in the 2023 Granicus Digital Government Awards. Support your peers by voting. The finalists for Website of the Year are: Fairfiel...
GovService - Forms - Find the position of Character in a field
Hi, Is there a way to find the position as a number in a String. For example string "Today is Monday" I would like to search for the first space and return 6.Any suggestions with the built in functionsThanksAdrian
It's Clerk Summit Time!
It’s time for the 2023 Granicus Clerk Virtual Summit — a time for us to gather together (virtually) to network and share best practices and resources as you continue on your change-making journey. Think of it as a pit stop.You’ll walk away with: Prac...
Hello from Chanhassen, Minnesota!!!
My name is Kim Meuwissen (pronounced MAY-vi-sen). I am the City Clerk with the City of Chanhassen, Minnesota where I have worked for over 35 years. Chanhassen is famous for: Awarded #1 in Money Magazine's Best Places to Live in 2021Paisley Park Museu...
Greetings!!
Hi. My name is Derek. I am checking in from Montgomery County, Maryland. I work in communications and outreach, making sure the community is aware of all the wonderful opportunities regarding the usage of public facilities (libraries, athletic fields...
Loop count for af:repeat
Hi all, I wonder if any of you have come to a definitive conclusion about the following that I've deployed within a process.The process generates a PDF report, based on the elements and comments that have been selected. Within each section, there is ...
OneMeeting User Interface Customer Only Update
Hello Clerks! The OneMeeting product team is finalizing a new user interface update. Spend some time with Megan Asikainen, Product Manager and former municipal clerk, to see the latest improvements to the new user interface, designed to focus on cons...
New at EngagementHQ
We have big news! We're rolling out a refreshed EngagementHQ with an updated interface that highlights our main product aims: to deliver great user experiences and make digital engagement accessible for all. With the new home dashboard, you can now: ...
OneMeeting User Interface Webinar #2
Hello again OneMeeting Customers - Register now to learn about progress on updates to the OneMeeting user interface! The OneMeeting product team has been working to complete a new user interface update for the product. Discover the new user interface...
hello
Just to introduce myself, Toni Jackson - though have a feeling I will have "met" many of you from the other side - but now I head up the Service Design & UX team at London Borough of Hounslow and they are starting their govService journey
Pest control - govService
As LB Hounslow starts its govService journey I'm curious to understand if anyone has built out a pest control process with online booking and payments. I feel for our pest control officer who is handling all requests by email and thinking that collea...
Product Update – Moving Forward with govService Realtime Reporting
A Message from Granicus Chief Customer Officer, Gabriele Masili and Granicus Chief Product Officer, Bob Ainsbury We are reaching out about migrating from Data Dump to Realtime Reporting in govService. Some of you have contacted Granicus with concerns...
Attention OneMeeting Customers!
Register now to learn about the great changes coming to your OneMeeting agenda and meeting management software!The OneMeeting product team is excited to unveil a new look and feel for the OneMeeting meeting management solution. Discover how the new u...
Resolved! Progress bar
Hi,has anyone made a dynamic progress bar you can drop into a form?I've been looking at it and can find out how many tabs there are in a form and how many are complete but thought I'd check if anyone's already done it before I pull my hair out trying...
LAST CHANCE to Nominate Someone for a 2023 Granicus Digital Government Award!
It's almost too late! Don't miss the opportunity to nominate a colleague (or yourself!) for the 2023 Granicus Digital Government Awards for North America! Through June 15, public sector organizations across all levels of government in North America c...
Emergency Communications & Disaster Planning - How are you preparing?
Hurricane season has arrived down here in Florida (and with it, lots of rain and potential flooding!). This is the time of year I would usually begin scheduling out my preparation messaging. Anyone have any templates, messaging, webpages, or comms pl...
