govCommunity

Better Inform, Serve, and Engage Your Residents (Webinar Chat!)

Use this thread to continue the conversation about our Feb. 2 webinar Better Inform, Serve, and Engage Your Residents. What does your communications strategy look like? How are you targeting your messaging? What tools are you using? How do you measur...

Hello

Hello from Sunny Aberdeen. I work for Aberdeen City Council. I have been using GovService for almost 6 years.

Obtaining save link URL

I am wanting to obtain the link that is generated when a user saves progress on a form. Is there anyway to do this using an integration?

Approaches to a warning about LiveManager?

Hi all, I am wondering: are other users seeing the following warning for LiveManager, and if so, what--if anything--are you doing about it? I've been in touch with support about this, but I won't get into that right now. I'm curious to know if others...

Make city/state fields static in form

Hi all! We are one of what I think is a handful of municipal governments that provide trash/sanitation service. We have set up our "sign up" form on the website. Sometimes the address field is coming in with different city and state information. I su...

Hi

Recently joined a UK County Council, working with Granicus for the first time. Loving the simplicity of Display Conditions.

North Dakota GovDelivery Process Automation and Improvement Webinar - December 13, 2022

Interested in how the State of North Dakota uses their Granicus govDelivery enterprise agreement? Want to share ideas on how to create efficiencies and reach outreach targets with other govDelivery users? Please watch the webinar and join the convers...

Amanda user guide

This question has been moved to the Amanda community group.

Hello Everyone

Greetings from Miramar, Florida. My name is Madalyn Ramos and I am a Administrative Coordinator with Miramar Police Department Code Compliance Division. I have been with Miramar police department for 14 years. We recently completed the implementation...

Hello!

Tom here from East Suffolk Council, a long-term Firmstep/Granicus house. Keen to find out more about the Granicus stable and what it can do to improve the customer experience.

CaseViewer Permissions

Within Dashboard we are currently able to set-up additional tabs (assigned to a specific Permission Group) and then anyone in that Permission group can access the tab. Within that tab, they can see and action all the cases for a specific process no m...

New to Public Records

Good afternoon,I am new to Public Records in Florida and I am at the 9th largest school district here. I would love to make connections especially if you are in Florida. I am trying to learn as much as I can. If there are any resources (classes that ...

AMANDA Modules Overview

Hi community,I'm curious to learn more about AMANDA products and features. Do you have any document to share?ThanksMesh

govCommunity Live - London event

Hi Have the slides from the London govCommunity Live event been shared?

Filter for Duplicates in Service Index

Why does the Service Index duplicate only show the last 100 records, we have accounts I know are not duplicates and I know they are on the duplicate list but we cannot see them because the list only shows the last 100 possible duplicate accounts.Can ...

Prynhawn da, great to be here

Good afternoon, everyone.We are hoping soon to join the govDelivery community soon, and I would be really keen to contact with people using the platform bilingually in Wales.I look forward to hearing more about great practice in engaging our communit...

Good Morning - NHS and Local Authority colleagues

Hi everyone, I had the pleasure of speaking at the govCommunityLive conference yesterday in London, and am still feeling energised from the discussions and enthusiam in the room. I hope there are lots of NHS colleagues on here, and that we can all st...

Hello

Greeting from Tacoma, Washington by the way of Atlanta, Georgia. My name is Jefferey Jackson. I am the Records Management Officer/Finance Public Records Officer for Pierce County. I am happy to be a part of the community and look forward to networkin...

3 Ways SMS Messaging Can Improve Resident Experiences

If you've been wondering how to incorporate text messaging into your communications efforts, check out this webinar with a true expert in the field, Jeff Tzucker. He'll look at how SMS Messaging can catalyze your communications efforts, meeting resid...

Hello!

Hello! I am Lance Shepherd, Forms and Application Support Manager at Wakefield Council. I'm looking forward to being a part of the community.

How the City of Edina Implemented an Effective Digital Community Engagement Strategy

Webinar Alert! We're very excited to have Community Engagement Coordinator MJ Lamon and Water Resources Manager Jessica VanDerWerff Wilson from the City of Edina, MN, share their insights, experience and true expertise in engagement through Better To...

Hello

Hello. I am James and I work as a Senior Communications Manager (Design and Digital) for NHS Mid and South Essex in the UK. Been using Granicus (gov.delivery) for about 18-months now and over the last year have launch four programmatic drip campaigns...

Do you have anything special planned for the holidays?

We used to do a holiday lights map and allow residents to submit their displays so people could drive by. I wish we'd done it for Halloween too! We also did a holiday video last year with a bunch of staff that we were pretty proud of. I'd love to hea...

Edge/Chrome failing on upload attachments

I get no error message just uploads fail on uploading attachments of pdfs or jpg to GovQA. Got the newest browsers but Firefox allows the upload with no issue. Any ideas?

Hello!

Greetings from Amherst, MA - My name is Brianna Sunryd, I am the Director of Communications and Civic Innovation for the Town of Amherst, MA. I also serve as a Community Participation Officer for my community. Looking forward to being a part of this ...

What do you think of the recently released OECD Guidelines for Citizen Participation?

Extra! Extra! New from the OECD, Guidelines for Citizen Participation ProcessesI am slowly working my way through it but it is great to see the OECD addressing this subject so thoroughly. I am hoping there are things we can learn here to develop our ...

How do you incorporate engagement insights into business strategy and decision making?

UAT Test Cases ands Scripts for Permits and Licensing in AMANDA 7

Moved to Amanda Customers group

GovQA 2022 Fall Training Conference

Get more from your GovQA solutions Register for GovQA’s 2-Day, 2-Zone Fall Training Conference Today! To accommodate the various time zones of our customers, we are again offering two separate training events: West Zone (Pacific and Mountain time zon...

October Granicus University Schedule

The October Granicus University webinar series schedule is below. These webinars will include aspects of govAccess, govDelivery, govMeetings and govService. If you miss a webinar, you can always check out the Granicus University Webinar Library — whi...