Register now for the Powering Tourism Customer Panel!   This Powering Tourism webinar and customer panel brings together three government leaders to discuss the challenges their governments faced, and the solutions they explored and implemented. You’ll hear from Kristina Nayden, Marketing Manager for Silverthorne, CO; Brandi Timm, Planning Technician for Summit County, CO’s short-term rental program; and Heidi Krzebietke, Digital Media & Communications for Vail, CO. The session will provide a blueprint for other municipalities and counties with a similar tourism economy and those seeking to attract tourism.    Don't miss this webinar, happening live on March 30 at 1 p.m. ET / 10 a.m. PT.   Register Now   About the Panel Heidi Krzebietke is the Digital Media and Communications Specialist at the Town of Vail since January of 2020. During her time with the Town, she launched a new website, vailgov.com. She also has grown the Town's databases for communication and created programs, standards and guidelines for all departments to communicate with the public. Heidi also manages the engagevail.com website where new projects and initiatives are posted along with opportunities for community feedback. Heidi has lived in the Vail Valley for 9 years and before working at the Town of Vail, held marketing positions with a few other later companies in the area. In her free time, Heidi enjoys dirt biking, snowboarding, camping and softball.   Kristina Nayden, Marketing and Communications Manager, joined the Town of Silverthorne in 2019 as the Town’s first dedicated marketing and communications staff member. During her time with Silverthorne, she has helped the town prioritize and grow its communication channels with residents, while creating authentic and transparent messaging that keeps both residents and visitors informed. Prior to joining the Town of Silverthorne, Kristina spent almost six years working in marketing at Arapahoe Basin Ski Area. Her time at A-Basin has helped provide a unique perspective on visitor marketing during her current role in government communications. In her free time, she enjoys spending time outside with friends and family and making the most of the many recreation opportunities that Summit County has to offer.   Brandi Timm is the STR Program Coordinator for Summit County Government. She is a Colorado native and has lived in Summit County for 27 years. She has worked for Summit County Community Development for 5 years and appreciates the community and all it has to offer. She enjoys snowboarding, cross country skiing, biking, reading, and is an avid sports fan; particularly baseball. ... View more

While some organizations have already been integrating digital communications tools into their outreach strategies for over a decade, others are just starting to see the impact that solutions such as govDelivery can offer. Regardless of the experience level, digital communicators know that a critical part of any communication strategy is performance analysis. ... View more

Join us for the Preserving Communities: Public Engagement and Short-Term Rental Compliance webinar on Thursday, February 23 (12-12:30 p.m. ET) and then come back here to continue the conversation on this thread!   Community engagement is a critical prerequisite for any successful short-term rental (STR) program. By engaging the community first, you can ensure your STR policies align with community goals. Explore how Host Compliance and EngagementHQ can go beyond the typical short-term rental regulation process to get meaningful feedback from more stakeholders and transitioning these discussions to an online platform you can moderate.   Topics covered include: How to identify, monitor, and collect revenue from STRs operating in your community Public engagement tools to inform short-term rental regulations STR programs focused on operational efficiency Data- and AI-driven short-term rental compliance solutions ... View more

Sharing bulletins on social media can be a powerful tool to expand the spread of your content to audiences who aren’t currently subscribing to your bulletins. Now the govDelivery platform currently offers social sharing tools on all Public Bulletin Landing Pages. You will see Facebook, Twitter, Linkedin and Email sharing options. Those links are helpful, but they are also buried on the Sharing page, so first you have to get someone to actually visit that Landing Page, then you have to get them to share. I am going to show you how to put those same links in your bulletin. ... View more

Use this thread to continue the conversation about our Feb. 2 webinar Better Inform, Serve, and Engage Your Residents.   What does your communications strategy look like? How are you targeting your messaging? What tools are you using? How do you measure success? Share your insights, best practices, ideas and questions below.   Register now for our other Digital Transformation webinars   Related Resources: Top 7 Email Metrics You Should be Measuring How Indiana FSSA Kept Crucial Connections With Childcare Providers, Families During COVID National Center for PTSD, Department of Veterans Affairs: Connecting more people who have experienced trauma to services and programs related to PTSD How the HIRE Vets Medallion Program grew its program applications by 127% with support of the Granicus Experience Group ... View more