Clerks & Public Records
This group is for any city, town, and county clerks. Please share your best practices and request re...
7 PostsActivity in Community Groups
Powering Tourism Customer Panel: How Local Governments Support Tourism with Granicus Solutions
Register now for the Powering Tourism Customer Panel! This Powering Tourism webinar and customer panel brings together three government leaders to discuss the challenges their governments faced, and the solutions they explored and implemented. You’ll...
govService ongoing training
Thanks for leading us in Tuesday's discussion, it was definitely a great way to share our experiences. One of the items continuing to surface in my world is the idea of ongoing learning/training inside of the various Granicus tools we use -- specific...
Focus on efficiency and self-service
In recent years government agencies have been asked to accomplish more with fewer resources, so improving processes to save money is top of mind for many government leaders. Manual processes in government are costly and take time away from other impo...
ASK US ANYTHING: Featuring Grand Rapids, MI; King County, WA; and Olathe, KS
Date: Tues, Feb 28Time: 1:00pm ET | 10:00am PTDuration: 45 min Register Now Are you interested in learning how to create interactive, engaging digital government experiences from your peers? If so, join us for an “Ask Us Anything” session on February...
Preserving Communities: Public Engagement and Short-Term Rental Compliance
Join us for the Preserving Communities: Public Engagement and Short-Term Rental Compliance webinar on Thursday, February 23 (12-12:30 p.m. ET) and then come back here to continue the conversation on this thread! Community engagement is a critical pre...
Transforming into a Digital City Hall
Government often relies on outdated, time-consuming processes. With a digital city hall, government can promote self-service to reduce the number of calls and walk-ins, saving time internally by moving processes online. Topics covered in the webinar ...
360 Degrees of Community Involvement
Attending the 360 Degrees of Community Involvement webinar from our Digital Transformation series on Thursday, Feb. 9? Continue the conversation here about how to close the communication loop and provide insight into how the community views plans and...
Better Inform, Serve, and Engage Your Residents (Webinar Chat!)
Use this thread to continue the conversation about our Feb. 2 webinar Better Inform, Serve, and Engage Your Residents. What does your communications strategy look like? How are you targeting your messaging? What tools are you using? How do you measur...
North Dakota GovDelivery Process Automation and Improvement Webinar - December 13, 2022
Interested in how the State of North Dakota uses their Granicus govDelivery enterprise agreement? Want to share ideas on how to create efficiencies and reach outreach targets with other govDelivery users? Please watch the webinar and join the convers...
3 Ways SMS Messaging Can Improve Resident Experiences
If you've been wondering how to incorporate text messaging into your communications efforts, check out this webinar with a true expert in the field, Jeff Tzucker. He'll look at how SMS Messaging can catalyze your communications efforts, meeting resid...
How the City of Edina Implemented an Effective Digital Community Engagement Strategy
Webinar Alert! We're very excited to have Community Engagement Coordinator MJ Lamon and Water Resources Manager Jessica VanDerWerff Wilson from the City of Edina, MN, share their insights, experience and true expertise in engagement through Better To...
Do you have anything special planned for the holidays?
We used to do a holiday lights map and allow residents to submit their displays so people could drive by. I wish we'd done it for Halloween too! We also did a holiday video last year with a bunch of staff that we were pretty proud of. I'd love to hea...
What do you think of the recently released OECD Guidelines for Citizen Participation?
Extra! Extra! New from the OECD, Guidelines for Citizen Participation ProcessesI am slowly working my way through it but it is great to see the OECD addressing this subject so thoroughly. I am hoping there are things we can learn here to develop our ...
GovQA 2022 Fall Training Conference
Get more from your GovQA solutions Register for GovQA’s 2-Day, 2-Zone Fall Training Conference Today! To accommodate the various time zones of our customers, we are again offering two separate training events: West Zone (Pacific and Mountain time zon...
WEBINAR: Crafting Mobile Friendly Experiences
This is a webinar you don't want to miss from a true UX expert, our Director of Implementation Jose Otero (who spent almost 20 years working for Miami-Dade County and the City of Miami). Join us on Tuesday, Sept. 27 at 1pm ET/10am PT for a webinar on...
Granicus University: August govMeetings Webinar Schedule
Don't miss out on this month's govMeetings trainings through Granicus University! Boards and Commissions - Customizing Board Details August 18, 11:00 AM PST Register Now iQM2 - Basic Admin Tasks August 2, 12:30 PM PST Register Now iQM2 - Office Hours...
Let's talk accessibility...
It's Americans with Disabilities Act Awareness Day. On July 26 each year, we celebrate this important civil rights law that works to ensure all people with disabilities have the same rights and opportunities as everyone else. Providing digital access...
What kinds of campaigns are you working on right now?
Share your current projects and challenges and let the community help brainstorm ideas.
Welcome Message Email Examples
In today's Granicus Summer School: Customer Experience 101 session, Nick talked about the importance of welcome messages. Who out there is willing to share examples or best practices related to welcome messages? Does anyone leverage welcome messages ...
Granicus Summer School - Get a Degree in govDelivery! (July 19-21)
Join Granicus’ second annual Summer School for a series of webinars that will elevate your skills on all things government communications. Throughout the programs, we will be dissecting effective communication methods and tools, as well as taking a t...
Announcing the 2022 Granicus Digital Government Award Winners
We're so excited to announce the winners of the 13th Annual Granicus Digital Government Awards. These winners have embraced modern technologies that drive awareness of community programs, improve resident experiences, transform outdated processes, an...
Congratulations to our 2022 Granicus Digital Government Awards Finalists!
We had such an incredible range of impressive entries this year! Check out the 2022 Granicus Digital Government Awards page to see who among your public sector peers was named a finalist. We'll be announcing the winners at a virtual awards banquet th...
Congratulations to our 2022 Granicus Digital Government Awards Finalists!
We had such an incredible range of impressive entries this year! Check out the 2022 Granicus Digital Government Awards page to see who among your public sector peers was named a finalist. We'll be announcing the winners at a virtual awards banquet th...
June is Effective Communication Month: What are you working on?
Throughout this month we'll be highlighting stories of successful government communications on our social media channels, but I'm interested in what our public sector peers are communicating about now! What are your current priorities or challenges? ...
Digital Accessibility - Watch the Recorded Webinar, Read the Blog Recap
If you didn't get a chance to see the webinar with Karen Pellegrin of City & County of Denver, now you can watch the recording and read a blog recap. This was a REALLY great webinar. As someone who was formerly in charge of trying to make a county's ...
Two days left to apply for the 2022 Granicus Digital Government Awards!
Attention Communicators! The Digital Government Awards are a great way to highlight your hard work in the eyes of your leadership and create a good news story about your organization. I know I always loved to be able to say I was part of an award-win...
Digital Accessibility
I'm so excited for next Thursday’s webinar on Digital Accessibility with Karen Pellegrine from the City & County Denver!Personally, I remember rushing to learn as much as I could about accessibility in my former role at a county when we received a la...
Guide to Civic Engagement and Digital Maturity
Deepening Resident-Government Relationships with Digital Civic Engagement This guide explores the state of digital civic engagement today across state and local government, provides a forward-looking vision for governments, and includes tips and insi...
