Clerks Community
This group is for any city, town, and county clerks. Please share your best practices and request re...
6 PostsActivity in Community Groups
3 Ways SMS Messaging Can Improve Resident Experiences
If you've been wondering how to incorporate text messaging into your communications efforts, check out this webinar with a true expert in the field, Jeff Tzucker. He'll look at how SMS Messaging can catalyze your communications efforts, meeting resid...
How the City of Edina Implemented an Effective Digital Community Engagement Strategy
Webinar Alert! We're very excited to have Community Engagement Coordinator MJ Lamon and Water Resources Manager Jessica VanDerWerff Wilson from the City of Edina, MN, share their insights, experience and true expertise in engagement through Better To...
Do you have anything special planned for the holidays?
We used to do a holiday lights map and allow residents to submit their displays so people could drive by. I wish we'd done it for Halloween too! We also did a holiday video last year with a bunch of staff that we were pretty proud of. I'd love to hea...
What do you think of the recently released OECD Guidelines for Citizen Participation?
Extra! Extra! New from the OECD, Guidelines for Citizen Participation ProcessesI am slowly working my way through it but it is great to see the OECD addressing this subject so thoroughly. I am hoping there are things we can learn here to develop our ...
GovQA 2022 Fall Training Conference
Get more from your GovQA solutions Register for GovQA’s 2-Day, 2-Zone Fall Training Conference Today! To accommodate the various time zones of our customers, we are again offering two separate training events: West Zone (Pacific and Mountain time zon...
WEBINAR: Crafting Mobile Friendly Experiences
This is a webinar you don't want to miss from a true UX expert, our Director of Implementation Jose Otero (who spent almost 20 years working for Miami-Dade County and the City of Miami). Join us on Tuesday, Sept. 27 at 1pm ET/10am PT for a webinar on...
Granicus University: August govMeetings Webinar Schedule
Don't miss out on this month's govMeetings trainings through Granicus University! Boards and Commissions - Customizing Board Details August 18, 11:00 AM PST Register Now iQM2 - Basic Admin Tasks August 2, 12:30 PM PST Register Now iQM2 - Office Hours...
Let's talk accessibility...
It's Americans with Disabilities Act Awareness Day. On July 26 each year, we celebrate this important civil rights law that works to ensure all people with disabilities have the same rights and opportunities as everyone else. Providing digital access...
What kinds of campaigns are you working on right now?
Share your current projects and challenges and let the community help brainstorm ideas.
Welcome Message Email Examples
In today's Granicus Summer School: Customer Experience 101 session, Nick talked about the importance of welcome messages. Who out there is willing to share examples or best practices related to welcome messages? Does anyone leverage welcome messages ...
Granicus Summer School - Get a Degree in govDelivery! (July 19-21)
Join Granicus’ second annual Summer School for a series of webinars that will elevate your skills on all things government communications. Throughout the programs, we will be dissecting effective communication methods and tools, as well as taking a t...
Announcing the 2022 Granicus Digital Government Award Winners
We're so excited to announce the winners of the 13th Annual Granicus Digital Government Awards. These winners have embraced modern technologies that drive awareness of community programs, improve resident experiences, transform outdated processes, an...
Congratulations to our 2022 Granicus Digital Government Awards Finalists!
We had such an incredible range of impressive entries this year! Check out the 2022 Granicus Digital Government Awards page to see who among your public sector peers was named a finalist. We'll be announcing the winners at a virtual awards banquet th...
Congratulations to our 2022 Granicus Digital Government Awards Finalists!
We had such an incredible range of impressive entries this year! Check out the 2022 Granicus Digital Government Awards page to see who among your public sector peers was named a finalist. We'll be announcing the winners at a virtual awards banquet th...
June is Effective Communication Month: What are you working on?
Throughout this month we'll be highlighting stories of successful government communications on our social media channels, but I'm interested in what our public sector peers are communicating about now! What are your current priorities or challenges? ...
Digital Accessibility - Watch the Recorded Webinar, Read the Blog Recap
If you didn't get a chance to see the webinar with Karen Pellegrin of City & County of Denver, now you can watch the recording and read a blog recap. This was a REALLY great webinar. As someone who was formerly in charge of trying to make a county's ...
Two days left to apply for the 2022 Granicus Digital Government Awards!
Attention Communicators! The Digital Government Awards are a great way to highlight your hard work in the eyes of your leadership and create a good news story about your organization. I know I always loved to be able to say I was part of an award-win...
Digital Accessibility
I'm so excited for next Thursday’s webinar on Digital Accessibility with Karen Pellegrine from the City & County Denver!Personally, I remember rushing to learn as much as I could about accessibility in my former role at a county when we received a la...
Guide to Civic Engagement and Digital Maturity
Deepening Resident-Government Relationships with Digital Civic Engagement This guide explores the state of digital civic engagement today across state and local government, provides a forward-looking vision for governments, and includes tips and insi...
Please Join Us for our August Clerk Spotlight (Aug 17)
Behind every successful government is a clerk that is keeping it all together through technology and cross-department collaboration. Keeping government running is difficult – especially remotely and/or with social distancing guidelines. Hear from cle...
[Webinar] How 1-to-1 Messaging Transformed a New York Tax Agency’s Compliance
Join us on August 3, at 2:00 pm EST to hear from Laura Fallon, Digital Information Officer with the Office of Communications, and Shelby Jacobsen, Taxpayer Services Specialist, with the State of New York on how more targeted messaging is helping them...
Segmentation Checklist [Resource]
As a government communicator, your initial success is often measured in clicks and opens, but your subscriber will only click or open an email if it is relevant to them as an individual. Segmentation creates a more relevant message for each audience ...
10 Steps to Increase Your Subscribers [Resource]
One of the advantages of using email as a primary communication tool is confidence that your message will reach your audience. The larger your audience, the better the chance you have at keeping people informed and engaged. That’s why it’s always imp...
Granicus Summer School - Get a Degree in govDelivery! (June 10, 15, 17)
Welcome to the first Granicus Summer series, a virtual event combination that will take you from novice to expert. In June, we’re highlighting govDelivery, Granicus email, text, and social platform. These events are for everyone – whether you are a c...
Please Join Us for Our July Clerk Spotlight (July 13)
Behind every successful government is a clerk that is keeping it all together through technology and cross-department collaboration. Keeping government running is difficult – especially remotely and/or with social distancing guidelines. Hear from cle...
One Message, 108 Different Languages [On-Demand Webinar]
Learn how you can send one message in 100+ different languages – providing all members of your community with vaccination facts quicker than before. How do you build trust and transparency around COVID-19 vaccine messaging if English isn’t the primar...
Please Join Us for Our June Clerk Spotlight (June 16)
Behind every successful government is a clerk that is keeping it all together through technology and cross-department collaboration. Keeping government running is difficult – especially remotely and/or with social distancing guidelines. Hear from cle...
