We have big news! We're rolling out a refreshed EngagementHQ with an updated interface that highlights our main product aims: to deliver great user experiences and make digital engagement accessible for all.   With the new home dashboard, you can now:  📈 Visualize more data with new filter and export options   📊 Quickly understand key themes and gaps with new responsive charts  🌍 View contributions by location (as available) with a new interactive map     New functionality includes new filter options, chart types, an interactive map and tag/theme grouping. The new home dashboard replaces the legacy interface, which will be removed by September 2023. This release includes a redesign for navigation, including a new product logo and an updated participant management interface. Watch the video below to learn more!     Open video in new tab   If you’re interested in learning more about what's new and why we decided to redesign EngagementHQ, be sure to check out our latest blog post, Reinventing EngagementHQ: The vision behind our new redesign. It provides an in-depth look at the thought process behind our redesign and what you can expect from the next generation of EngagementHQ.  ... View more

Attending the 360 Degrees of Community Involvement webinar from our Digital Transformation series on Thursday, Feb. 9?   Continue the conversation here about how to close the communication loop and provide insight into how the community views plans and projects.   Topics covered include: Managing lists and subscribers Reaching and engaging with more residents than ever Getting productive feedback on projects Reviewing community engagement metrics ... View more

Webinar Alert!   We're very excited to have Community Engagement Coordinator MJ Lamon and Water Resources Manager Jessica VanDerWerff Wilson from the City of Edina, MN, share their insights, experience and true expertise in engagement through Better Together Edina in a webinar next Thursday, Nov. 10 at 2 p.m. ET / 11 a.m. PT.   Edina has been able to gather reliable community feedback for a wide range of projects that have seriously informed their decision-making. From infrastructure improvements to climate action plans, they’ve included the community in conversations from the very start to ensure initiatives reflect the values of residents and to reduce the risk of pushback in late-stage projects.   When I was working with them to plan the webinar, Jessica made a comment that "humbly facing the problem with people helped us to build trust" and I know that resonated with me!    I hope you'll take the opportunity to join the webinar and participate in the Q&A with these two incredibly insightful engagement professionals.   Register for the webinar here. If you can't make it, you'll get a recording afterward as long as you register. You'll still be able to continue the conversation over here in govCommunity! ... View more

Extra! Extra! New from the OECD, Guidelines for Citizen Participation Processes I am slowly working my way through it but it is great to see the OECD addressing this subject so thoroughly. I am hoping there are things we can learn here to develop our engagement practice. Here is the link to the online version OECD Guidelines for Citizen Participation Processes  ... View more