cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

GovQA or Chrome continues to log out a user while signed in.

offical_user06
Changemaker

Hello,

I have a user who authenticates using Single Sign On in our environment for GovQA. The user selects stay signed in and checks the box. However whenever using Google Chrome, they continue to be signed out of GovQA. I am unable to determine where the issue is as GovQA is the only application they are signed into in the browser. Previous and even current windows credentials were removed from the Windows Credential Manager. I am looking to see if anyone else has experienced this type of behavior or suggestions for a solution.

1 REPLY 1

RachaelT
Community Manager
Community Manager

Hi there! We have escalated this to our Support team to look into, you should receive a response soon!