11-01-2023 05:17 PM
I am a United States citizen currently overseas in China.
I need to watch various public agency meetings (such as this one) hosted on Granicus for my work.
Like many foreign websites, Granicus does not work in China. I use a VPN service to evade China's internet controls. However, even even with a strong internet connection and a functioning VPN, Granicus still does not work for me in China.
This is strange, because using my VPN I am able to successfully access all other foreign websites. Granicus is the only one that does not work. I get an error message that says "Network error, please refresh the page and try again" (see screenshot below). I refresh the page several times and get the same error message each time.
Why is this?
What can I do to solve this problem and get Granicus to work for me in China?
Thank you.
This topic was escalated to Email Message on 11-09-2023 01:09 PM by MattHartzell.