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Forum Posts

Repeatable Nested Subform in PDF integration

Good afternoon all.I have a process that allows for bulk approval. Im having difficulty creating a PDF integration with a page per record approved - as the bulk approval has nested subform. eg subform 1 is a record per employee, each record then has ...

fmcgovern by New Contributor
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Real time reporting - tabular reports?

Hi all. We're going live with some new services and are now starting to use Realtime reporting. We have Tableau for dashboards / graphical display - but - I'd like to know what you'd suggest for tabular style reporting - where it can be easily provid...

Issues with date validation on iOS 15.4.1

Just wondering if other customers are experiencing an issue whereby forms with date fields are erroring when accessed using iPhones running latest iOS (15.4.1) ? And more to the point if anyone has found a good working fix for this issue. Unfortunate...

WillV by New Contributor II
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  • 1 replies
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FillTask appending to a field

Hi,Is it possible to append a value from a FillTask integration onto the end of a field? For example, a payload a bit like this:{ "case_id": "{caseReference}", "stage_name": "{stageName}", "data": { "textField": "{textField current value} and append ...

Case Viewer issues

We have had an issue with CaseViewer for over a week now. We have been rolling it out to some users and so are parallel running with Dashboard and noticed a discrepancy between the two system. We have reported this to Granicus but just wondered if an...

SueSimpson by New Contributor II
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Real-Time Reporting

Hi All, For those of you who have set-up Real Time Reporting, did you encounter an issue where there was no data in the 'submission_data' table? I have set up mapping for a couple of processes and 'Saved and migrated' but am still not getting any dat...

Resolved! Contact Us - file size limits

I've just submitted a request to increase the maximum file size for customer attachments in Contact Us (part of MyServices). Currently it's set to 5MB per file - but this is significantly smaller than most photos taken on a phone. We've had a custome...

SBarratt by New Contributor II
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  • 3 replies
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Resolved! Where can I find Documentation?

Hi, Where can I find documentation on how to do advanced customisations with govService? Example: how to apply branding i.e. html, css, how to interface with other websites using APIs, examples of rules? I couldn't find tutorials / examples via googl...

cf by New Contributor
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govService Form Analytics

Hi all, After working with govService for some time now, I noticed there is one key feature missing - the ability to tracking form interaction, impressions and conversion. I found that traditional analytic tools (google analytics) are a little compli...

wfMike by New Contributor
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  • 1 replies
  • 1 kudos

Granicus University Webinars

Granicus University is a series of product-specific webinars that cover standard workflows, recent releases, tools, tips, and tricks to help you get more out of your Granicus products. You can sign up for upcoming webinars and watch past recorded web...

bweninger by Granicus Employee
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Repeatable subforms.. is it time for V2?

At Waltham Forest, we are heavy users of repeatable subforms. Whether it’s capturing data about people living in a household, returning information about waste and recycling collections at a property, or allowing customers to add chargeable products ...

Welcome to our Get Help Section!

Hello and welcome to the “Get Help” section of govCommunity! This is an area where users and administrators of any of our Granicus software solutions can ask questions, and get answers from other users in the community, as well as guidance from Grani...

ErnieG by Community Manager
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