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Forum Posts

Realtime Reporting

Hi Everyone,We are currently starting work on implementing the Realtime reporting and we have the the free version of Power BI. Is anyone else using this and have you found the free version to be enough for the reports you require?thanksSusanNorth Ea...

Susan by New Contributor
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Rent Direct Debit

Hi Everyone,We are looking at the possibility of introducing an online Rent Direct Debit application and wondered if anyone else has implemented this, and any advice/issues around this to ensure we meet GDPR compliance etc. Any feedback would be grea...

Susan by New Contributor
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Link to stage in process

Hi all I am trying to construct a link for an email intergration so a user can be taken to the next stage in a process.I have managed to get all but that in bold from tokens but I can't find where to get the stage id. Or is there a cleaner way of doi...

dalvey by New Contributor III
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Formatting Number Fields

Can anybody offer any assistance on formatting number fields in Forms Designer? I cannot find any documentation on it on Support. Basically, if somebody enters 6000000 I would like to to appear as 6,000,000 to make it more legible. Would appreciate a...

Riri by New Contributor
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Resolved! Contact Us - file size limits

I've just submitted a request to increase the maximum file size for customer attachments in Contact Us (part of MyServices).Currently it's set to 5MB per file - but this is significantly smaller than most photos taken on a phone.We've had a customer ...

SBarratt by New Contributor II
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Resolved! Where can I find Documentation?

Hi, Where can I find documentation on how to do advanced customisations with govService? Example: how to apply branding i.e. html, css, how to interface with other websites using APIs, examples of rules? I couldn't find tutorials / examples via googl...

cf by New Contributor
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govService Form Analytics

Hi all, After working with govService for some time now, I noticed there is one key feature missing - the ability to tracking form interaction, impressions and conversion. I found that traditional analytic tools (google analytics) are a little compli...

wfMike by New Contributor
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Granicus University Webinars

Granicus University is a series of product-specific webinars that cover standard workflows, recent releases, tools, tips, and tricks to help you get more out of your Granicus products. You can sign up for upcoming webinars and watch past recorded web...

bweninger by Granicus Employee
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Repeatable subforms.. is it time for V2?

At Waltham Forest, we are heavy users of repeatable subforms. Whether it’s capturing data about people living in a household, returning information about waste and recycling collections at a property, or allowing customers to add chargeable products ...

Welcome to our Get Help Section!

Hello and welcome to the “Get Help” section of govCommunity! This is an area where users and administrators of any of our Granicus software solutions can ask questions, and get answers from other users in the community, as well as guidance from Grani...

ErnieG by Community Manager
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