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Escalate Topic

Make city/state fields static in form

judy_jones
Changemaker

Hi all! We are one of what I think is a handful of municipal governments that provide trash/sanitation service. We have set up our "sign up" form on the website.  Sometimes the address field is coming in with different city and state information.  I suspect this is due to new folks moving here and not changing some of the auto-fill when they complete the form.  Our utility services department has asked me to make the city and state fields fixed, as in they cannot be changed from what we have in there.  I have used the Auto Populate tool, but that can be overwritten.  Is anyone else in this same situation (for trash or other service) and how have you figured out how to work around or fix it?  I was hoping I could apply conditional attributes to the address fields, but alas, it is not an option!

 

PS: We are using Vision.