Many of the lessons learned during the pandemic are becoming not only best practices for governments serving their residents, but expected conveniences for a more digitallyconnected population.
Digital engagement through messaging, websites, and public meetings is a priority and a necessity. But what does success look like, what metrics matter, and what best practices are working for other governments?
Granicus’ Civic Engagement Benchmarks government communicators answer common questions such as:
- What does this metric mean?
- How do I rate in comparison to my peers?
- What are the key takeaways?
