Communicators Community
This group is for any government communicators. Please share your best practices and request recommendations.
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Forum Posts

Let's talk accessibility...

It's Americans with Disabilities Act Awareness Day. On July 26 each year, we celebrate this important civil rights law that works to ensure all people with disabilities have the same rights and opportunities as everyone else. Providing digital access...

RachaelT by Community Manager
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Welcome Message Email Examples

In today's Granicus Summer School: Customer Experience 101 session, Nick talked about the importance of welcome messages. Who out there is willing to share examples or best practices related to welcome messages? Does anyone leverage welcome messages ...

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RachaelT by Community Manager
  • 10590 Views
  • 1 replies
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Digital Accessibility

I'm so excited for next Thursday’s webinar on Digital Accessibility with Karen Pellegrine from the City & County Denver!Personally, I remember rushing to learn as much as I could about accessibility in my former role at a county when we received a la...

RachaelT by Community Manager
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Segmentation Checklist [Resource]

As a government communicator, your initial success is often measured in clicks and opens, but your subscriber will only click or open an email if it is relevant to them as an individual. Segmentation creates a more relevant message for each audience ...

LisaJM by Community Manager
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10 Steps to Increase Your Subscribers [Resource]

One of the advantages of using email as a primary communication tool is confidence that your message will reach your audience. The larger your audience, the better the chance you have at keeping people informed and engaged. That’s why it’s always imp...

LisaJM by Community Manager
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