Hurricane season has arrived down here in Florida (and with it, lots of rain and potential flooding!). This is the time of year I would usually begin scheduling out my preparation messaging. Anyone have any templates, messaging, webpages, or comms pl...
"Clarity over clever." This GovExec article has some interesting insights on how government should communicate to be effective. It's great if you can do both (and in an avenue like social media, cleverness can sometimes help your message spread) BUT ...
View the thread below for resources from the webinar. This Powering Tourism webinar and customer panel brings together three government leaders to discuss the challenges their governments faced, and the solutions they explored and implemented. You’ll...
Use this thread to continue the conversation about our Feb. 2 webinar Better Inform, Serve, and Engage Your Residents. What does your communications strategy look like? How are you targeting your messaging? What tools are you using? How do you measur...
We used to do a holiday lights map and allow residents to submit their displays so people could drive by. I wish we'd done it for Halloween too! We also did a holiday video last year with a bunch of staff that we were pretty proud of. I'd love to hea...
It's Americans with Disabilities Act Awareness Day. On July 26 each year, we celebrate this important civil rights law that works to ensure all people with disabilities have the same rights and opportunities as everyone else. Providing digital access...
Share your current projects and challenges and let the community help brainstorm ideas.
In today's Granicus Summer School: Customer Experience 101 session, Nick talked about the importance of welcome messages. Who out there is willing to share examples or best practices related to welcome messages? Does anyone leverage welcome messages ...
Join Granicus’ second annual Summer School for a series of webinars that will elevate your skills on all things government communications. Throughout the programs, we will be dissecting effective communication methods and tools, as well as taking a t...
We had such an incredible range of impressive entries this year! Check out the 2022 Granicus Digital Government Awards page to see who among your public sector peers was named a finalist. We'll be announcing the winners at a virtual awards banquet th...
Attention Communicators! The Digital Government Awards are a great way to highlight your hard work in the eyes of your leadership and create a good news story about your organization. I know I always loved to be able to say I was part of an award-win...
I'm so excited for next Thursday’s webinar on Digital Accessibility with Karen Pellegrine from the City & County Denver!Personally, I remember rushing to learn as much as I could about accessibility in my former role at a county when we received a la...
As a government communicator, your initial success is often measured in clicks and opens, but your subscriber will only click or open an email if it is relevant to them as an individual. Segmentation creates a more relevant message for each audience ...
One of the advantages of using email as a primary communication tool is confidence that your message will reach your audience. The larger your audience, the better the chance you have at keeping people informed and engaged. That’s why it’s always imp...
