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Forum Posts

Issues with date validation on iOS 15.4.1

Just wondering if other customers are experiencing an issue whereby forms with date fields are erroring when accessed using iPhones running latest iOS (15.4.1) ? And more to the point if anyone has found a good working fix for this issue. Unfortunate...

WillV by New Contributor II
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  • 1 replies
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Real-Time Reporting

Hi All, For those of you who have set-up Real Time Reporting, did you encounter an issue where there was no data in the 'submission_data' table? I have set up mapping for a couple of processes and 'Saved and migrated' but am still not getting any dat...

Resolved! Contact Us - file size limits

I've just submitted a request to increase the maximum file size for customer attachments in Contact Us (part of MyServices). Currently it's set to 5MB per file - but this is significantly smaller than most photos taken on a phone. We've had a custome...

SBarratt by New Contributor II
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  • 3 replies
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govService Form Analytics

Hi all, After working with govService for some time now, I noticed there is one key feature missing - the ability to tracking form interaction, impressions and conversion. I found that traditional analytic tools (google analytics) are a little compli...

wfMike by New Contributor
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Repeatable subforms.. is it time for V2?

At Waltham Forest, we are heavy users of repeatable subforms. Whether it’s capturing data about people living in a household, returning information about waste and recycling collections at a property, or allowing customers to add chargeable products ...