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You've signed up, now what?

Here are some tried and true best practices for interacting with govCommunity. Set up your profile & say hello! Set up your govCommunity profile. Adding name, contact information, and a picture (such as a LinkedIn headshot) while not required, will p...

LisaJM by Community Manager
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Hello from Syracuse

Hello Granicus Family from Syracuse, New York. Here in Syracuse we moved from built on a system deprecated 18 years before and launched 1 year ago today on the Open Cities platform. We're big on engagement and data. If we can ever ...

New the Group

Greetings from Olmsted County in Minnesota. I am one of administrators at Olmsted County. We use OneMeeting(FKA PrimeGov). We have been with the PrimeGov software for almost 3 years. We were previous MinuteTraq users. I am very pleased to find a grou...

Hello from Chanhassen, Minnesota!!!

My name is Kim Meuwissen (pronounced MAY-vi-sen). I am the City Clerk with the City of Chanhassen, Minnesota where I have worked for over 35 years. Chanhassen is famous for: Awarded #1 in Money Magazine's Best Places to Live in 2021Paisley Park Museu...


Hi. My name is Derek. I am checking in from Montgomery County, Maryland. I work in communications and outreach, making sure the community is aware of all the wonderful opportunities regarding the usage of public facilities (libraries, athletic fields...

RossD23 by Changemaker
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Just to introduce myself, Toni Jackson - though have a feeling I will have "met" many of you from the other side - but now I head up the Service Design & UX team at London Borough of Hounslow and they are starting their govService journey

TonjJ by Changemaker II
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It's Kate here from Lincolnshire County Council. We use EngagementHQ to help us engage with the public and staff. I'm keen to find out more about how we can increase engagement and improve representation.

Kate by Changemaker
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I work for Dudley MBC as a Digital Business Analyst, we will be working with Granicus for the first time to implement our new Digital Platform. Any advice and help would be really appreciated!

Hello Everyone

Greetings from Miramar, Florida. My name is Madalyn Ramos and I am a Administrative Coordinator with Miramar Police Department Code Compliance Division. I have been with Miramar police department for 14 years. We recently completed the implementation...


Tom here from East Suffolk Council, a long-term Firmstep/Granicus house. Keen to find out more about the Granicus stable and what it can do to improve the customer experience.

Prynhawn da, great to be here

Good afternoon, everyone.We are hoping soon to join the govDelivery community soon, and I would be really keen to contact with people using the platform bilingually in Wales.I look forward to hearing more about great practice in engaging our communit...


Greeting from Tacoma, Washington by the way of Atlanta, Georgia. My name is Jefferey Jackson. I am the Records Management Officer/Finance Public Records Officer for Pierce County. I am happy to be a part of the community and look forward to networkin...


Hello. I am James and I work as a Senior Communications Manager (Design and Digital) for NHS Mid and South Essex in the UK. Been using Granicus ( for about 18-months now and over the last year have launch four programmatic drip campaigns...


Greetings from Amherst, MA - My name is Brianna Sunryd, I am the Director of Communications and Civic Innovation for the Town of Amherst, MA. I also serve as a Community Participation Officer for my community. Looking forward to being a part of this ...

bsunryd by VIP
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Hello from Dallas, TX

I'm currently serving as the Senior Public Information Officer for the City of Dallas Development Services Department. I haven't used govdelivery, but would like to transition to it from Constant Contact. It isn't very intuitive, so I'll need lots of...

RGerard by Changemaker
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Hi from East Riding!

Hello, we are currently expanding the use of the Granicus Platform to replace our existing CRM and online account. I am a graduate on placement with the Digital Management Office at East Riding and I am currently researching best practice for impleme...


Hi Everyone, I'm from Sefton. New to Granicus just starting to migrate services from our old crm system to the new platforms. Would love to be able to pick peoples brains on how they went about enabling self. What services did they go with first etc

Sefton22 by Changemaker
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Hello from Dundee Scotland

Hello, we have been using govService since 2017. Current challenges are grappling with realtime reporting and migrating our staff portal from Dash to Caseviewer. I will probably have a lot of questions and look forward to interacting with this commun...


Hi everyone from Sandwell. Been using the Granicus platform since 2015 so have a few tips/tricks if anyone wants to pick my brains

John_Flood by Changemaker III
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Hello from South Carolina!

I am the web developer/media specialist for our local County Government. I look forward to sharing ideas/tips and getting to know everyone.

Sbishop by Changemaker
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Hello from Spelthorne Borough Council! Keen to chat with any other govService users in the UK and Ireland.

AnitaF by Changemaker
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Hello from the East Riding of Yorkshire!

Sophie here from East Riding of Yorkshire Council. I've been using govDelivery for nearly a year and it would be great to connect with others and share some tips, advice and best practices


Hi everyone! I'm a frontend developer for Renfrewshire Council's (Paisley, Scotland) Digital First team working with a range of Granicus products - mainly on GovService focusing on Self and our MyAccount site myself but also helping where needed with...

Hello from Southampton

Hi y'all! Sunny south-coast UK calling. I'm Internal Comms Mgr at the city council and we're starting using Pro version/GovDelivery for segmented & personalised content. Wish us well and if you have any tips lemme know Love peace, and good HR data

AlexTR by Changemaker
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Hello from East Riding of Yorkshire We are currently expanding the use of the Granicus Platform to replace our existing CRM and online account.........

Jo by Changemaker II
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Hello from Gedling

Hi, we've been working with Granicus, here at Gedling Borough Council, for a number of years and I am looking forward to meeting and collaborating with anyone who is interested.

Hello from North Wales, UK

Just found out about this platform via a Granicus community meeting! Have been using GovService for about a year, came from a mapping / addressing background where there were lots of behind the scenes translation scripts running. This neatly fits wit...

Hello from Nottingham, UK

Good morning everyone.I work for Nottinghamshire County Council in the East Midlands.I have been designing and developing Granicus (Firmstep / Achieve Forms) for about 5 years, mostly for County Council back office processes. Looking forward to being...